How to Order Furniture Online at ShopKollekt.com

Ordering furniture online from ShopKollekt.com is a simple and secure process designed to ensure a smooth shopping experience. Whether you are looking for ready-made pieces or custom-designed furniture, ShopKollekt offers a complete step-by-step ordering system that caters to both local and international customers. From browsing the online catalog to making secure payments via MasterCard, Visa, or bank deposit, the process is tailored to meet customer needs at every step. Orders below PKR 450,000 require full payment upfront, while larger orders come with flexible payment terms. With clear communication, professional craftsmanship, and reliable delivery, ShopKollekt.com is becoming Pakistan's go-to furniture store for quality and convenience.

1. Browse the Catalog

Start your furniture shopping journey by visiting the official website: ShopKollekt.com. The homepage features a user-friendly interface where you can explore different categories such as sofas, beds, dining sets, consoles, and more. Each section displays high-quality images, product descriptions, available dimensions, material details, and pricing. Use filters to sort products by category, color, size, or price range. This well-organized catalog allows you to visualize how a piece would look in your space before making a selection.

2. Select Items

Once you’ve browsed the catalog, select the furniture pieces that suit your style and needs. Every product page contains detailed information, including available customization options, material choices, and design features. Customers can select specific sizes or even request changes to the finishes, colors, or upholstery where applicable. Add the desired items to your cart and proceed to the next step.

3. Review Your Order

Before proceeding to checkout, carefully review your order. Confirm the quantity, color, material, and specifications of each selected item. Check the dimensions to ensure they fit your space. If you're unsure about any product detail or want professional advice, ShopKollekt offers responsive customer support via WhatsApp or email to guide you in finalizing your purchase.

4. Checkout Process

After reviewing your items, head to the checkout page. Here, you’ll need to fill out your shipping address, contact information, and any special notes related to delivery. If you’re a returning customer, logging in can speed up the checkout process. Make sure your details are correct to avoid delays in order processing or delivery.

5. Payment Options

For standard orders under PKR 450,000, full payment is required at the time of placing the order. You can pay via MasterCard, Visa Card, or Bank Deposit. The online payment portal is secure and encrypted to ensure your financial information remains protected.

If your order exceeds PKR 450,000, ShopKollekt provides flexible payment terms. Typically, this includes a partial advance payment followed by the remaining balance before the delivery date. This structure gives customers financial ease while maintaining production efficiency. Payment details and terms are clearly communicated during the ordering process, ensuring transparency and mutual understanding.

6. Custom Orders

For those looking to design something unique, ShopKollekt offers custom furniture services. Whether you want a sofa with unique fabric, a dining table that fits an unusual space, or a bed with storage customization, their team works with you to bring your vision to life. You can submit your design or inspiration images via WhatsApp or email, and a design consultant will provide a quote, estimated timeline, and mockups before production begins.

7. Production and Delivery

After placing your order and confirming payment, the production phase begins. Skilled artisans at ShopKollekt ensure quality craftsmanship and attention to detail for every product. The timeline for standard furniture production is between 30 and 45 working days, depending on the type and complexity of the item. Once production is complete, you will be notified, and delivery will be scheduled accordingly.

8. Delivery

Delivery within Lahore is carefully handled by ShopKollekt’s in-house team to ensure your furniture arrives safely. For orders outside Lahore, third-party logistics providers are used, and delivery is coordinated based on customer availability. All deliveries are scheduled in advance, and the team makes sure your items are handled with care during transport. The packaging is sturdy to prevent any damage during the move.

9. International Shipping

ShopKollekt proudly offers international shipping for select items. If you are a Pakistani residing abroad or want to send furniture as a gift, their team will coordinate logistics and provide shipping quotes based on your destination. Whether it’s the UK, USA, Middle East, or beyond, ShopKollekt works with trusted international couriers to ensure safe and timely deliveries.

Additional Information

Payment Terms

ShopKollekt has flexible payment terms based on the total order value.

Orders below PKR 450,000 require full payment upfront.

Orders above PKR 450,000 may follow a 50-50 or 60-40 payment plan, depending on the item and customization level.

Payment methods include MasterCard, Visa, and direct bank deposit. Bank details are shared upon confirmation of the order.

These payment structures allow customers to shop with confidence and financial flexibility.

Delivery Timelines

Delivery timelines are transparent and consistent:

Within Lahore: Delivery usually takes 30–35 working days.

Outside Lahore: Delivery may take 40–45 working days, depending on the logistics and location.

For custom pieces or orders involving intricate craftsmanship, ShopKollekt provides an estimated delivery timeline during the initial order confirmation. You will receive notifications as your order moves from production to delivery.

Custom Projects

If you’ve requested a custom furniture project, timelines may extend depending on the complexity of the design. Most custom orders take between 1.5 to 2.5 months. ShopKollekt maintains regular communication during this period, providing progress updates and visuals upon request. Every project undergoes quality checks before being dispatched to the client.

Damaged Items

ShopKollekt takes utmost care in packaging and shipping, but in the rare case that an item arrives damaged, they are committed to resolving the issue. Customers should inspect the furniture upon delivery and notify the team immediately if something is wrong. ShopKollekt’s FAQ section outlines the steps to report damage, including documentation and resolution timelines. Your satisfaction and product quality are top priorities.

Benefits of shopping from ShopKollekt.com

Real-Time Support

Whether you're exploring product options or following up on an existing order, ShopKollekt offers real-time support via WhatsApp. Their knowledgeable customer care team can guide you with design suggestions, availability updates, and even track your order status.

Quality Craftsmanship

All furniture is handmade in Pakistan using durable materials like solid wood, metal, and premium fabric. ShopKollekt’s commitment to quality ensures each piece is built to last, blending aesthetics with functionality.

Secure Online Experience

ShopKollekt.com is a secure eCommerce platform that protects your personal and payment information. All data is encrypted, and customer privacy is respected.

Design Consultations

Need help choosing the right piece for your space? You can schedule a design consultation with their in-house experts. They will help match your taste and room layout with the best-suited pieces from their catalog or assist you in customizing your own.

After-Sales Support

Customer support doesn’t end after purchase. If you need help with assembly, maintenance advice, or even interior design ideas, ShopKollekt is available to assist. Their after-sales service ensures you continue to enjoy your purchase long after it arrives.

Conclusion

Ordering from a furniture store like ShopKollekt.com is more than just a transaction—it’s a premium experience designed with customer satisfaction at its core. Whether you’re furnishing a new home, upgrading your interiors, or investing in custom pieces, the platform makes the entire process smooth, transparent, and enjoyable. From secure payments and responsive support to reliable delivery and after-sales service, ShopKollekt proves why it’s one of the most trusted names in Pakistani furniture.