Assistance on the service usability
To get in touch with our customer care, you can use the live chat service that you can find on each page of our website: you can find the icon on the bottom right corner of the browser.
Please don’t forget to indicate your email address so that our staff, if busy, can contact you via mail at the earliest convenience.
Assistance for an Event
If you have any question related to the specific event and need to contact the organizer, for example questions on tariffs, refunds etc, you can use the COMMENTS section on the event page: the organizer will receive a notification and will be able to reply either privately (visible only to you) or publicaly (visible to everyone).