Help using our service
Before contacting our customer support service, please read our Frequently Asked Questions (FAQ) to see if you can find the answer you are looking for.
If the answer to your question is not available in our FAQ or on the page of the event you are interested in, you can contact our customer support service using the WhatsApp, Telegram or Messenger chat, or the email option available on every page of the website, in the bottom-left corner of your browser.
If, on the other hand, you have a question for an Organizer, for example if you need information about an event or an explanation of a ticket price, you can contact the Organizer directly using the “contact the Organizer” link on the event page.
Are you an Organizer and need assistance or information? First of all, please read our FAQ for Organizers.
If you cannot find the answer you are looking for or would like to contact us directly, you can use the chat available on this website or, if your request is not urgent, you can send us an email
